We handle the details. You focus on Berlin.

We pick you up from BER airport on arrival day. No stress, no navigation, just a warm welcome.

1. 1Share your flight number when you book.
2. 2We track your flight and meet you at arrivals.
3. 3Door-to-door ride straight to your new apartment.

Something broken? Submit a request and we fix it fast. No landlord runaround — we handle it directly.

1. 1Log the issue in the tenant portal in seconds.
2. 2We assign a technician and confirm a time slot.
3. 3Fixed, verified, and closed — usually within 48 hours.

Transparent deposit process, fully documented. Get your money back with a written breakdown.

1. 1Give 30 days' notice through the portal.
2. 2We inspect and send an itemised breakdown.
3. 3Full refund to your account within 21 days.

Questions about contract, neighbours, or Berlin life? Our team replies fast, every day.

1. 1Message us on WhatsApp or in the portal.
2. 2A real person — never a bot — picks it up.
3. 3Clear answers, and we follow through.